We are currently sending standard delivery, when selected, by first class at no extra charge (usually this upgrade is £1.99). Delivery timescales are not guaranteed and during the crisis could be from 1 to 5 days, but please allow up to 15 days.
For UK destinations, we currently use Royal Mail. Orders with a value over just £25 qualify for free standard delivery. For orders under £25, standard delivery is £1.99. We may use Parcelforce, UPS or other suitable courier for packages too large or heavy for Royal Mail.
We are able to ship to some EU countries. We will use a courier where a signature will be required, e.g. UPS. Delivery should be attempted within 7 days after dispatch, depending on the destination. The delivery cost varies, but can be seen in the basket.
Some companies offer free delivery on all items, but add the cost into the item price. We think this is unfair as, if you buy two or more items, you are essentially paying twice for delivery, so small orders are charged £1.99. With orders over £25, we can absorb the cost of standard delivery.
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